Showing posts with label Social Media Campaign. Show all posts
Showing posts with label Social Media Campaign. Show all posts

Sunday, April 4, 2010

Sh*t My Dad Says

The Problem
I have to admit that when I began to write today’s post, I was a bit stumped. I wanted to blog about the true power of social media and how it could catapult seemingly random people, events, or trends to overnight success, but I couldn’t find that single best example to illustrate my point. Luckily, my oldest daughter was home for Easter, and she did not fail me. I always knew that paying for her eight years of college would someday reap big returns.



The Idea
She directed me to a Twitter page with the unlikely name of Sh*t My Dad Says. Once there, I was able to read the many words of wisdom spoken by 74-year-old Sam Halpern as they have been faithfully recorded by his n’er-do-well 29-year-old son, Justin. The curmudgeonly dad says things like, "A parent's only as good as their dumbest kid. If one wins a Nobel Prize but the other gets robbed by a hooker, you failed," and, "I didn't say you were ugly. I said your girlfriend is better looking than you, and standing next to her, you look ugly." The son Tweets these pearls verbatim to the rest of the world.

The Content
I read through several pages of the Tweets, and I have to admit that I was very amused. As you can probably tell from the title, Sam Halpern’s language tends toward the raw side of the spectrum, but if you don’t let the word choice get in your way, the man is genuinely funny. And his son’s idea to share these observations via Twitter was nothing short of brilliant, despite his father’s comments to the contrary, comments such as “you don't know sh*t, and you're not sh*t. Don't take that the wrong way, that was meant to cheer you up.”

The Power of Social Media
Oh, I was about to forget to tell you about the power of social media. It has been less than a year since that very first tweet. During the initial month, Justin gained 250,000 followers. Now over 1,200,000 followers have signed up for his Tweets, including about 100 who joined while I was writing this post. He has a Facebook page called Sh*t My Dad Says that boasts over 150,000 fans, many of whom seem to like to share the sh*t that their own dads say, and he even has the dubious honor of a knock-off Facebook page with another 35,000 followers.


The Book
He posts frequently on his popular blog, Sh*t My Dad Says. He has a website called Sh*t My Dad Says. He has compiled all of his father’s sayings into a book called Sh*t My Dad Says, which ranks #64 at Amazon.com based solely on pre-orders (the book does not come out until May 10). And then there is the CBS television pilot, which will feature none other than William Shatner in the role of that wise old philosopher, Sam Halpern, and which will assumably be called something other than Sh*t My Dad Says.

So there you have the power of social media. An unemployed entrepreneur conceived of an idea, branded it, marketed it, and once it gained critical mass, stood back and watched it all happen. Justin Halpern made it look easy. Or, as his father put it, "Oh please, you practically invented lazy. People should have to call you and ask for the rights to lazy before they use it."

Sunday, March 14, 2010

"The Truth" Campaign: Extinguishing Smoking via Social Media

Smoking. Stars like James Dean and Marilyn Monroe made it cool. Now, "The Truth” campaign is crusading to unwind the sexy stigmatism attached with the cancer causing habit. How can a campaign effectively discourage the use of cigarettes—something in which 21% of people in America daily take part? By using social media.

Facebook, Myspace, Bebo, and Youtube: These are a few of the sites that host Truth Orange, the 58.9 million dollar anti-cigarette campaign to extinguish smoking. You’ve certainly seen the quirky, interesting TV shorts that question “Big Tobacco” companies, share disturbing facts about birth defects in babies whose mother’s smoke, and pile body bags on the streets of New York City to represent the number of folks who die from smoking-related deaths each day.



THE SUNNY SIDE OF TRUTH: REMIX
In 2006, “The Truth” ads expanded from documentary-style TV commercials to include social media, using the slang term and web address ‘whudafxup.’ Another recent campaign for “The Truth” features “The Sunny Side of Truth Remix Project,” which brings together music artists like Diplo, Mix Master Mike, Z-trip, Pete Rock, and DJ Sega to remix songs from the Sunny Side of Truth. The songs can be downloaded on the campaign’s webpage, along with wallpapers, posters, and buddy icons.

“The Truth” is using music—sharing and shows—to help spread their anti-smoking message. In 2009, “The Truth” hooked up with the music site Imeem and offered tickets to a free show, entered readers in a contest to interview bands or win a free Flip phone, and streamed the concert live. The page also let fans create and share “The Truth” playlists, videos, and messages.

All 1,000 concert tickets were delivered via text message to fans who called to RSVP, and during the concert texts were displayed on a jumbotron via the text-to-screen tool provided by Mozes, a mobile marketing platform.


DO YOU HAVE WHAT IT TAKES?
The mainstay (and most interesting component) of “The Truth” campaign is still the documentary style video shorts. Their latest angle, “Do you have what it takes to be a tobacco executive?” has racked up dozens of minute-long clips that are plastered over Myspace, YouTube, and the campaign’s homepage. With upwards of 30,000 views, the Youtube channel dedicated to Truth Orange features ads for apparel, music, “Truth on Tour,” and “Do you have what it takes…” segments.



While friends on Facebook share photos of family member’s smoking-related diseases, the ad’s homepage lets viewers get involved through games like Addictor Click, Urea Collector (“Urea is found in tobacco. It’s also found in cat pee—yum”), and Truth Pet (“the more friends you get, the bigger your stache grows”).

With 45,885 friends on Myspace and 4,177 fans on Facebook, there’s no question that audiences are being reached and “The Truth” voice is being heard. But through all of this social media, how effective is their campaign?

THE VERDICT
In a Fox News article called “’Truth’ Ads Help Cut Youth Smoking,” Joseph A. Califano Jr., President Carter’s health secretary and chairman of Citizens’ Commission to Protect the Truth, said, “These truth campaign ads are the MTV of the public health world. They really get to these kids.” ProtectTheTruth.org offers a few compelling statistics:

• Seventy-five percent of all 12 to 17 year-olds in the nation (21 million) can accurately describe one or more of the truth® ads.
• Nearly 90 percent of youths aged 12 to 17 (25 million) said the ad they saw was convincing.
• Eighty-five percent (24 million) said the ad gave them good reasons not to smoke.

The verdict? “The Truth” is plastered across the web, utilizing social media to effectively spread its message and reach its target audience of teens. These stats make me wonder, what other messages should we be pumping through the same methods of media?

Friday, February 12, 2010

A Billion Good Reasons for Social Media

Recipe for Disaster
The general consensus at the New York Times seems to be that post-bankruptcy General Motors must develop new and inexpensive ways to gain supporters. And rather than doing the same old things in the same old ways—which turned out to be Detroit’s recipe for disaster—they must become innovators in the global automotive market. They must continue to make the hard choices when it comes to their products and employees, but they must also get the word out to the motoring public in a timely and cost-effective manner.



Advertising on a Shoestring
The days of million-dollar media buys are over for GM. At least, they are while I’m in charge, and until they pay back that thirty billion, I definitely intend to have my say. The car-buyers of today are a different breed, and GM must change with the times if they are to survive. In light of this new reality, it appears that the General Motors Corporation is embracing social media as one tool in its bag as it explores different ways to keep its potential customers informed.

Blogging for Motorists
Blogging is one good example. GM has seven official blogs, all of which can be found at GMblogs.com. They are well-done, professional affairs written by a variety of General Motors executives and employees. The blog I explored in-depth—the Fastlane—used many of the methodologies espoused by John Blossom in Content Nation and by Safko and Brake in The Social Media Bible. Thus there were plenty of internally-linked photos, links to videos and podcasts, a scheduled webchat, short, well-written text blocks, and a good measure of interaction with the site’s 2059 registered readers.

Facebook
Another medium that GM seems to be successfully employing is Facebook. Once I arrived at the GM Facebook page, the first thing I noticed was that they had over 112,000 fans at the site. This may not be an impressive number to General Motors, but it certainly got my attention. In addition to a selection of posts from GM executives and employees, there were videos, fan videos, over 1000 fan photos, a well-used discussion board, and a Chevrolet Volt naming contest. In all, it seemed to be a successful site with plenty of interactivity.

Twitter
After viewing the Facebook page, I clicked over to GM’s Twitter page for a look. They listed over 13,000 followers and have sent over 4000 Tweets since they began using the service. On the day I checked it out, there were over 6900 active followers waiting for the next Tweet, and there had been 20 Tweets during the previous 24 hours. As you might assume, GM uses Twitter to disseminate news about its products and services, and they appear to employ several full-time Tweeters.

Other Sites
In addition to these main sites, General Motors also posts on Flickr, Posterous, MySpace, and of course, on their own website. At first glance, all of this activity looks promising. GM appears to be making the right moves at the right times, and their message seems to be getting out to the right people. But one of the problems with teaching old dogs new tricks is that, in the end, old dogs are still old dogs. All of the sites and posts I explored were exceptionally well-done, as if a large, multi-layered corporate media department had done them.

Staying the Course
No, there’s nothing wrong with that, as long as GM is able to stay focused on the fact that they’re in a new ballgame now. They were once the world's largest automaker, and for most of my life they were one of the top ten financial entities anywhere, ahead of such notables as General Electric, IBM, and The Soviet Union. The year before they crashed and burned, GM’s advertising budget was 1.3 billion dollars. That’s billion with a B. The year before that, it was 1.5 billion.

The thing is, I would hate to see them backslide. And maybe they won’t. But old habits die hard, and if GM’s social media efforts are carried out by the same people in the same departments with the same mindset as the folks who spent 1.5 billion dollars in 2005 on the way to losing over 8 billion dollars that same year, you have to wonder how long they can remain born-again. I may never get my $30 billion back.

Wednesday, February 10, 2010

Have it Your Way: Burger King's Provocative Social Media Campaign

Whopper Virgins. Whopper Sacrifice. Subservient Chicken. Flame by BK. Made by You.

What do these scandalously intriguing names have in common? They are all social media campaigns launched in the past year by Burger King.

Since Burger King first opened its doors in 1954 in suburban Miami, the chain has grown to serve 11.4 million customers per day. But it didn’t withstand six decades using only one ad strategy. In fact, Burger King’s latest battle cry utilizes one of the most notable social media campaigns of the year.
Fast food restaurants like Burger King are notoriously famous for brand recognition. On a recent road trip, I surprised myself by spotting the golden arches of McDonalds, the purple outline of Taco Bell, and Cracker Barrel’s country brown logo miles away when their towering signs looked like tiny ants orbiting the horizon. These restaurants are American staples, littering highways and the outskirts of towns, bustling airports, and mall food courts. And their near-vintage jingles have become international Anthems: Hold the pickles hold the lettuce. Special orders don’t upset us…. For companies—and products—that have maintained a steady status since before I was born, their advertising is surprisingly relevant, continually evolving.

Take Burger King’s web presence on Facebook, YouTube, and Twitter.

Whopper Sacrifice
The most recent campaign, designed by Crispin Porter + Bogusky, is a Facebook application called Whopper Sacrifice. The app rewards people with a coupon for a whopper, BK’s signature burger, if they cut cyber ties with 10 of their Facebook friends. “It’s asking the question of which love is bigger, your love for your friends or your love for the whopper,” said Jeff Benjamin, executive interactive creative director at Crispin. Benjamin, friend to 736 on Facebook, also boasts that the app helps with the popular too-many-friend scenario.

Although the app received plenty of attention and offered tens of thousands of whopper coupons, Facebook deemed mass-unfriending in opposition of their plans for the social media site. The 233,906 friends removed by 82,771 users in one week led Facebook to pull the plug on BK’s Whopper Sacrifice. “The friend removal is another kind of socializing,” Benjamin argued. “At first you think it’s antisocial, but it’s a social device. Now we finally have something to talk about.”



The short-lived app wasn’t a failure. BK proved their point: 82,771 Facebook users love whoppers more than their friends.

Whooper Virgin
Although equally effective, this campaign isn’t quite as provocative as Burger King’s Whopper Virgin, a series of videos (on both the BK website and YouTube) that introduce fast food to people in remote locations, also known as whopper virgins. The concept came under fire from many critics, but BK was quick to point out that indigenous people who are unexposed to advertising can offer the purest, most unadulterated taste test: Whopper or Big Mac?



Made By You
Another way Burger King engages its customers socially is through the campaign, Made By You—essentially a call for customers to submit user-created content promoting BK. Among the videos is a battle between The King and Ronald McDonald and a carful of people wearing a King mask in a McDonalds drive through.

Subservient Chicken
Subservient Chicken (found along with Made By You on the BK website) shows a video of a king-sized chicken and allows the user to type in a command for the chicken to do. The subservient chicken immediately caries out the task. This may seem like a mindless game, but it drives would be customers to their website, equalling more bang for their buck. Frankly, I’m surprised they’ve not turned it into an iPhone app.

Flame by BK
Ever had someone tell you that you smell like a particular food? Burger King thinks it’s not all that bad. That’s why they launched Flame by BK. “The Whopper sandwich is America’s favorite burger,” the ad reads. “Flame by BK captures the essence of that love and gives it to you. Behold the scent of seduction, with a hint of flame-broiled meat.” Already sold out, the scent goes for $3.99.

The Verdict
Using social media, Burger King plays up a comical edge to engage consumers. The very core of the message is empowerment and choice, therefore each media outlet empowers the customer or gives them a choice. Whopper Sacrifice gives the Facebook user a choice: What do you love more? Whopper or Friends? Whopper Virgin empowers indigenous people to settle America’s great debate: Whopper or Big Mac? Made By You empowers users to create their own content. Subservient Chicken lets viewers choose what action the chicken will perform. And Flame by BK…lets just call that empowering customers to smell like broiled beef.

Even if BK's under fire for disturbing indigenous folks by offering them a couple of free hamburgers, or taking heat from Facebook for encouraging users to not be so friendly, they are getting consumers to talk about their product. Talk quickly turns into cash when it involves food (or flame broiled perfume).

Burger King’s campaigns are effective because they engage the viewer, create interactivity, and have memorable content. But the biggest success comes from radiating a clear message from with in the company’s core, empower and choose—Have it your way.