Sunday, April 11, 2010
The Pacific and Fan Generated Content
Thursday, April 8, 2010
Opting-Out of Select Features
In fact, we’ve done pretty well without it until now. And social media isn't all or nothing. You can opt-out of select features and services while still getting what you need out of social media.
Opting-out doesn't mean living in the dark, as the Onion News Network humorously portrays in its "Google Opt-Out Village" special report. It simply means choosing to not use certain aspects of social media, telling services not to share your information with third parties, and spending your online time wisely.
If you are interested in using social media, but don’t want to be deprived of a legitimate existence beyond the reach of your electronics, I encourage you to use social media sparingly. Evaluate how useful each tool is for your needs. If you know what to look for, you can get the best parts of social media without having to deal with the bad.
Important rules for the cautious social media user:
- Know your needs before you start.
This will keep you focused and help you find the services that are best suited for you. - Know the rules.
Some services require you to either opt-in or opt-out for specific features. Find out what options are available to you and tailor what services and information sharing practices you agree to. - Log out!
Facebook communicates with other websites to enhance features and make a profit. This practice may share your information without your full knowledge if you are still logged in when you visit outside websites. Worse, it might then display your activities to anyone in your network. - Personalize privacy settings.
Know the features of your account and your privacy options. Many opt-out or opt-in features are hidden deep in the account options. - Be selective.
Many social media services overlap in functionality. Rather than have profiles with three different services, find the one that suits your needs best and stay there. - Don’t commit before you’re ready.
If the social media service requires you to make a profile or an account in order to view basic parts of the website, don’t bother. - Use a screenname whenever possible.
Use more than one if you prefer. Facebook requires your real name. But that doesn’t mean you have to leave your name everywhere you go on the internet. Embrace the anonymity and protect your identity. - Use different passwords.
Never use the same password twice. If you must, at least use different passwords for social media sites so that unwanted parties cannot then gain access to your e-mail, work, or bank accounts. - Never pay for anything.
Don’t provide your credit card number to Facebook or other social media websites, even if you don’t buy anything. - Delete old profiles.
If you no longer want to use a service, delete your profile and cancel any e-mail notifications. It won’t remove your data from the history files entirely, but it keeps your information more secure and prevents spam. - Don’t play games.
Online games are the easiest way to lose money through social media platforms. If you want to play a video game, go to an arcade or buy a solid game that is worth the investment. - Choose applications wisely.
Applications can be useful and fun. Like games, however, they can leech money and time from you. Only choose the most important ones for your needs. - Bookmark your favorites.
Save time by clicking a single button to get the news you need without having to type out addresses or search terms and sort through the results. - Contribute when it feels right.
You don’t have to leave a comment everywhere you go, but feel free to engage in discussions and to commend good works. It’s acceptable to use a pseudonym or a screen-name; you do not have to use your real name.
Embracing social media doesn’t mean giving up your identity and your free will to the denizens of the internet. You can choose what people see about yourself and what you see about others.
You can engage in discussions, projects, and networks that appeal to you the most. Social media should be free to participate in, although always consider the possibility of making special, one-time donations to your favorite connections.
Most importantly, remember that social media is a realm of choices. But you must actively make and protect the right to make those choices. Otherwise social media services, like any growing business, will sell you out for a nifty project or a crisp dollar.
Choose when and where you want to accept social media and firmly deny it where it isn't welcome.
Tuesday, April 6, 2010
Student Gets Expelled Over Status Update on Facebook
What Not to Post
A teen from Brevard County Florida recently got expelled from school after his principal read his status update on Facebook. Apparently the student ranted about how much he hated his school and raved about how he was going to slit the principal’s throat and laugh while she bled to death. He also stated that he was going to tie all of the teachers up and set them on fire.
Where Should We Draw the Line?
Okay, so we’ve all vented on Facebook before. I’ll be the first to admit that I was having a bad day yesterday and cursed the summer heat. But to curse at someone and threaten his or her life is out of line and should not be tolerated on Facebook or any other social networking sites. I know that you guys (my classmates) may be a little tired of me posting about etiquette when online, but I think that it should continue to be discussed because time and time again teens and adults alike fail to use common sense when posting.
The Virtual Takeover
Kim Yoo-chul and Choi Mi-sun were good parents. They dedicated hours on end to raising their daughter, Anima, while their real, unnamed, three-month old daughter starved to death.
This, and other recent issues regarding online addiction and cyber bullying, go beyond being irresponsible to reveal the tragedies that can happen when the virtual and real worlds collide. Nowhere is the potential for this greater than in the gaming and virtual world environments where some people spend as much as ten hours per day, not just playing games but living in pseudo worlds.
The fact is that most people responsibly manage their online and real world selves, and escaping to a virtual world is no more addictive than watching a good TV show. However, for some reason or reasons, others can’t get enough, which is unfortunate since virtual gaming is going to take over our lives according to Jesse Schell, a game designer and professor at Carnegie Melon University.
If the opportunities available in Second Life are any indication, Schell’s prediction has already started to unfold. The following is a sampling of the real life areas in which Second Life has already gained significant reach.
Entertainment
Video games, and by extension, online games used to be for kids. Statistics show however, that the vast majority of virtual players are adults older than 26. With so many environments to choose from: outlandish planets with their own culture to the ability to create one’s own alter-environment, it is no wonder that the more popular sites like Second Life play second home to more than two-million subscribers with more than 50,000 online at a given time.
Commerce
As if the sheer entertainment value isn’t staggering enough, virtual environments are giving a deeper meaning to the term e-commerce. Virtual shops and businesses that were once figments of someone’s imagination are translating into real dollars for some people. But how? Forbes has a list of virtual professions that have turned out to be pretty lucrative.
Already established, social media savvy companies, like Dell, are also getting in on the act.
Education & Training
Second Life actively promotes its platform as a medium for education and training. The advantages for learning institutions and businesses lies in the fact that Second Life goes beyond the typical tools used for teleconferencing and distance learning. In addition to the ability to meet online for collaboration purposes, real environments such as the classroom can be mimicked, and simulations can be created without having to develop new software technology.
Despite these advantages, some colleges are returning to the real world in hopes of creating their own virtual environments following Second Life experiences that did not live up to the hype. Considering its commercial success, Second Life might be a better alternative for companies like Alpine Access that are in need of an interactive meeting point for employees that are geographically dispersed across the country.
While it is my personal hope that gaming technology does not grow to the point (at least not in my lifetime) where it is somehow integrated into how we brush our teeth, as Schell asserts, where we are at now is clearly only the beginning.
Monday, April 5, 2010
Risky Recruiting with Social Media
Of course, the hiring authority at XYZ would be equally foolish not to check me out on every available network. In fact, one could argue—if not yet, then soon—that the company who didn’t scour the Internet for every tidbit about a potential new hire was being negligent.
It’s too soon to tell, but this scenario has been suggested as one of the real threats social media has introduced into human resources and the employment life cycle. Another possibly more serious threat is the charge of discriminatory hiring practices, stemming from the use of information that employers find on social media networks—information that would not/should not have come out during a typical interview. Ethical hiring managers are careful to avoid asking interview questions about religion, sexual orientation and the like; but what is the correct response when they find pictures or texts of such privileged information on a networking site?
On paper, that answer is easy: ignore the contraband and continue evaluating the candidate for all the right (i.e., job-related) reasons. In reality, however, those cards have already been played, and you can bet that even the most conscientious among us would find some job-related insufficiency to weed out candidates that didn’t meet our surreptitious criteria. Assuming that we were able to rise above such behavior, proving that we did so would present an exceptional challenge.
Renee Jackson, an associate with the law firm of Nixon Peabody, wrote about these risks in a January article for the National Law Journal. She warned that “employers must address their use and misuse [of social media] before, during and after an employee’s tenure.” She confirms that employers may face liability for using information learned about a candidate from a social media site. Protected class status—race, age, disability, religion, etc.—are off limits and cannot be considered in hiring decisions. She echoed what I’ve read in other places: that it would be hard for an employer to prove that it viewed, but did not use, the information from a social network.
Jackson also lists some information employers can lawfully use in their decision-making. Illegal drug use, poor work ethic, poor writing or communication skills, feelings about previous employers and racist or other discriminatory tendencies that may be revealed online are fair game. And, in a tongue-in-cheek warning to applicants, she reminds us that employers may “lawfully consider an applicant’s general poor judgment in maintenance of his or her public online persona.”
As social media permeates the workplace, greater access to information brings opportunities and risks for employers and employees. Essentially, both parties have to be alert and weigh the benefits against the risks of using social media-both on and off the job.
Meow, Meow, Myspace! Social Media and Pets
Social Media has changed how we interact with our pets and others
As I write this blog, my "child" is sitting on my shoulder, serving as both muse and distraction. This "child" is not, in fact, human; it is my one year old cat who plays quite a large role in my life. When he is not removing keys from the laptop or snoring on the couch, Soscal, my cat, enjoys staring into the screen because it is bright and it moves. These two traits are major prerequisites for holding a feline's attention. However, some pet owners have taken this interest to a novel level with the creation of social media profiles for pets of all kinds.
A Place to Call Their Own
Time recently reported that pet owners have banded together to create a version of Facebook entitled Doggyspace andMycatspace . These websites feature pet profiles that allow the owner to post pictures, create status updates, and befriend similar breeds. Instead of focusing on the human, these sites are supposed to be from the pet's perspective. Doggyspace claims that it "is a social utility that connects people with friends and others who love dogs. People use Doggyspace to keep up with friends, upload funny dog videos, and to give their dogs their own cyber place." The site, along with Mycatspace, features blogs, headline pet news, and forums to discuss the joys and trials of pet parenting. Doggyspace also allows users to search by breed in order to find other Great Dane devotees or German Shepherd groupies.
Making it Accessible
The Iphone and Ipod Touch now feature a Doggyspace app. Users can easily access information about their pet's "friends" while on the go. Videos and groups encourage member participation while the unique pet focused forums could save hours of pet training or veterinary care if users band together to compile knowledge about a specific breed. Mycatspace is not quite as informative; though blogs, forums, and pictures do exist on the site, the main purpose seems to be entertainment value. There are several games that members can play as well as cutesy pictures for desktop backgrounds and screen savers. Only members can access the main parts of the site which does not lend itself to visitor stops.
Making Anonymity Easier
Blossom states in his book Content Nation that one of social media's biggest goals is to entertain. While this goal is most certainly the end result of the pet sites, they can also serve a very practical purpose. Users of social media who are not comfortable with sharing their name, city, or workplace can still find a way to express themselves online through pet profiles. By personifying your pet, you are allowing other users glimpses into your daily life and your personality. It gives pet owners the interaction that they may need with people of similar interests, but also allows the user to take the emphasis away from their own body or careers. Time also claims that "pets write messages to one another about shared interests and offer advice on health problems, training or local dog-friendly parks. Some have even enlisted their caretakers to arrange offline play dates." The user can extol Fido or Sassy's latest accomplishment for an audience of interested peers. What better way to use social media then for enjoyment?
A Few Problems
With more than 700,000 users of Doggyspace, social media for cats and dogs has really taken off. However, what about gerbils, snakes, bunnies and assorted other pets that do not fit into the traditional American home? Some bunnies have sneaked on to Doggyspace with the explanation that a Bunnyspace does not yet exist. So, unless your the owner of a dog and cat, you may have a hard time finding the social media site for you. Also, the dogs on Doggyspace tend to rack up friends even faster than their human counterparts. For this reason, it is imperative to keep personal information from infiltrating the site as it distributed to people you do not know except through the website. Caution would have to play a role in using the sites.
Soscal the cat
Overall, pet social media seems to be taking off at an advantageous time. People and their pets have gotten closer than ever and it no longer seems odd to create a profile for your furry friend. In fact, it may just allow me to figure out how to stop my cat from scratching my couch or how to appropriately keep him tick free. And all of this may mean a happier kitty, which means a less mutilated keyboard. I give it a two paws way up.
Utilizing Social Media: College Couture
My younger sister, Lydia, has recently started her own blog in March.
Titled "College Couture" it provides fun and fashion for college girls on a budget.
In an interview, Lydia states "I have always had a passion for fashion. I looked to fashion magazines and runway shows for advice on upcoming trends. However, I was really sick of going through magazines and finding none of their items really affordable. With the state of the economy and the recession, none of these items were really affordable for the average consumer. As a college student, I could not afford their items. How could I be trendy and chic without having to break the bank? I knew if I asked myself this question than others did too. And so my blog was born. Most of my items are under $30. I want to show other girls that you can still be trendy without having to pay high prices. I wanted consumers to know that they could still get a high fashion look without the high price. With my love for fashion and love for computers, I knew a blog was a good path to go on. I wanted everything to be online, so I could be environmentally friendly and not use paper. My future goal would be to eventually build my own website and I have already started on this project. I would also love to start a website for guys too."
I must say that I think my sister was very creative to come up with this idea for a blog. I didn't even communicate with her that I was in a social media class, so she came up with this idea on her own.
I think that people who have an idea for a business or a blog should definitely utilize social media to promote themselves, which my sister has brilliantly done. I wish her the best!
How to Be a Social Media “Guru”
Through some twist of fate, I recently found myself managing the social media of three clients, including two extremely well-funded startups. But I still have trouble answering the question, “So what exactly is it that you do, Jennifer?”
The other day, I told an author that being a social media guru was “easy.” Keeping me real, she replied, “Yeah, duh. It’s easy for you because you’re good at it. You’ve practiced and you know what you’re doing.”
And she was right. To some of you, math – which terrifies me – or swimming or cooking or piloting planes, might be the easiest thing in the world. That’s because you took the time to learn the rules and figure out what you’re doing. And that, in a nutshell, is how to be a social media guru, right?
…Okay, so maybe there’s a little more to it.
Do you really want to be a “Guru”?
First, I don’t really buy into the term “guru,” even though, sadly, it seems to have become the default term for the services I and my counterparts at this relatively new position provide. A traditional guru imparts words of wisdom to followers. But a social media expert should always, always start and maintain conversations. If all I did was drop a “Confucius says” quote on Twitter once and awhile, I wouldn’t be a very good social media guru, now would I?
When writing for social media, make sure to be as open as honest as possible. Sometimes that simply means asking questions that don’t have “Yes” or “No” answers. For example, which is the better Tweet?
"Do you think Company X should create an iPhone app?”
Or
"We here at Company X want your help designing our iPhone app! What features can you not live without?”
Of course #2 is the better Tweet, because it encourages participation and discussion. A “guru,” on the other hand, might simply announce “Company X is developing an iPhone app. So be it.” That’s not very social media like, is it?
Know Your Social Media Sites
The second ground rule in social media is to find ways to quickly ascertain the etiquette of any social media site you encounter. You should, of course, know the etiquette of the big sites like Twitter, Facebook and Linked in, but there are plenty of social media “sites” out there – blogs, forums, Nings, etc. – that don’t start with the letters T, F, and LI. You may have a real estate client who wants you to establish her presence on CitySearch.com, for example. Or you may have a client who wants you to establish her presence, but isn’t sure where. It’s your job to use the tools are your disposal, such as Alexa or Google PageRank to determine whether sites are big and bad enough for you to invest your time on.
Know Your Target Audience
On the other hand, you also have to be able to ascertain a social media site’s audience and decide whether that audience gels with the folks you’re trying to reach. Say you’re selling sausages. Don’t you think you would have a better chance of selling lots of sausages on the Sausage Lovers Forum (for god’s sake, never, ever Google that) with 3,000 members than you would on a bigger site like Facebook, where users may or may not be sausage lovers? Often, it pays in social media to hit a variety of targets both small and large. Read here for more on identifying your target audience.
Be Able to Show Return on Investment (ROI)
One of the biggest complaints about social media is that its ROI is hard to ascertain. That’s certainly the case. Just like with something like public relations or marketing, it can be difficult to discover whether your new customer randomly stumbled on your service or whether they did so because of a marketing, PR or social media effort on your part.
While there is no exact science when it comes to social media ROI, there are tools you can use to at least prove that your message is getting out there. First, you know you’re doing something right if you get more social media “followers” or “fans” on sites like Facebook or Twitter.
You also need to get analytical with tools like Google Analytics. This handy free tool tells you how many people are looking at your anchor website, what sources they are clicking in from (I.e. Twitter, Facebook, the Sausage Lovers Forum, etc.) and what they do (i.e. buy a product, subscribe to your mailing list, etc.) once they are on your site.
One caveat: Google Analytics and tools like it are not a foolproof way to discover the ROI you are generating from social media. A Twitter follower could love your Tweets and feel great affection to your company, but you would never know that that unexpected sale that just came through came from that guy because he simply typed in your website URL. In that way, social media is like public relations in that it generates general good feelings, but those feelings may not be quantifiable.
In Conclusion…
This is just a tiny encapsulation of what it takes to be a social media guru. As John Blossom has already illustrated, “everything” it takes would fill a book (or, more likely, a blog.) The most exciting – and nerve wracking – thing about the social media “guru” position is that it’s changing every day. There are a plethora of new sites, iPhone apps, strategies, analytic measures, laws and regulation to keep up with, and they are always changing. Social media is like the Wild West of the internet. Do you think you can strike your fortune?
Sunday, April 4, 2010
Can Social Media Help You Drop Some Pounds?
Is There a Group For That?
With the advent of Facebook, it seems there's a group for just about everything, including weight loss. The Virtual Weight Loss page has more than 600 fans, with most posting about other weight loss sites or avenues, but a few posting about their own struggles. The page directs users to an application where they can upload a photo of themselves and see how they will look a few pounds thinner. An interesting concept, but is a photo enough motivation to lose the weight?
David Smith's story is an inspirational one, shared not only on YouTube but also various news shows. He now works as a personal trainer to help others lose weight. His story is told in detail on trainer Chris Powell's Stax website.
CouchSurfing: Using Social Media to Travel
Once again, my fearless brother showed me a way that social media can help you save money if you aren't afraid to be killed in your bed by strangers. He introduced me to couch surfing. For those of you who have never heard of it, couch surfing is, according to their official website, "an international non-profit network that connects travelers with locals in over 230 countries and territories around the world." The couch surfers' website allows people from all over the world to meet and talk with the idea being that you can find someone who will host you in their country by allowing you to stay in a guest bedroom or sleep on their couch while you visit (free of charge). Apparently, people have met lifelong friends through this network - people they met by hooking up online, opening up their home, and even showing them around their country or giving them advice on the best places to visit.
I think the concept is wonderful...and naive. However, it's been in operation since 2002 and, as far as I could tell, have had no reportings of travelers murdered, maimed, or raped in their beds by strangers to whom they've opened their doors. ABC News did a report on CouchSurfing in 2006 and the owner, Casey Fenton, said there had only been one report of a "minor theft" incident since he started this project. People who participate do not have to have background checks run on them; there are several levels of security in place with recommendations and vouchers from people who know you. Of course, these people could all be lying. The only legal verification they "offer" is an identity check to verify the person is who he or she says she is and lives where she says she lives; this identity check is not required. If you agree to have this identity check, though, you get more privileges and more exposure to the surfers.
This astonishes me! I don't know if I'm dark and cynical, or a big baby whose afraid of everyone, but I would be extremely nervous going overseas and staying in a stranger's home. Maybe I still don't have the hang of the world of social media and haven't learned how to make friends online. I think it's hard enough to trust people when you're face to face with them; now you want me to trust what they write? Wow - I've said it before and I'll say it again, that takes a level of faith in the goodness of people that I don't have.
But lots of people do. According to its statistics page, this website has had approximately 14,000 new members sign up EACH WEEK this year with a total of 1,783,181 couch surfers. The majority of the couch surfers are in the 18 to 24 age group with an almost equal number of males and females. The top couch surfing city is Paris, France, but the top couch surfing country is the United States. If you read testimonials, many of the people say that couch surfing has changed their lives.There are several videos on YouTube regarding couch surfing that explain couch surfing. This link will lead you to a BBC report on couch surfing that may give you a better understanding. After watching some of these videos and reading the comments, I have to admit, if I could conquer my fear of sleeping in a stranger's house, I would love to be a couch surfer! The possibilities of seeing new places, meeting interesting people, and learning new things without spending a fortune is exciting. Perhaps my brother and I can try surfing together.
The Future of Twitter: Is It Dying?
Despite its wide use between languages established and newly formed, how popular is Twitter, really?
Young vs. Old
Unlike most social media applications, Twitter didn’t launch with a young user demographic. Instead, Twitter’s largest user demographic started with and continues to be around 30. According to Quantcast, an online strategy and data company whose slogan is “It’s Your Audience. We Just Find It,” 45 percent of Tweeters are between 18-34 years-old, a slight drop from 2009’s reported 47 percent.
An article in the Washington Post printed in February says that for teens, “Twitter has not caught on in nearly the same way—and experts suggest the difference is that most teens want to socialize with their friends and peers, not broadcast to the larger world.”
Samara Fantie, 17, or Gaithersburg, says that 140 characters is not enough room for teenagers to get out everything they want to say. Then she adds that Facebook “does everything Twitter offers, only it’s better. It would be like going backwards.”
Surprised?
Oh Miley
In October 2009, pop star Miley Cyrus—a teen herself—cancelled her Twitter account. An uproar followed, with the hash tag #mileycomeback and pleas to dad Billy Ray Cyrus from thousands of her 2 million followers. The TechCrunch.com article “If Teens Don’t Use Twitter, Then Why Do I Have to Read About Miley Cyrus?” brings up a good point: “maybe teens don’t use Twitter except when Miley Cyrus quits, to get her to come back to a service they don’t use? Or maybe the idea that teens don’t use Twitter is simply not true.”
The Verdict
Is Twitter’s popularity confined to twenty and thirty-somethings? To PR reps? To stay at home moms? If it’s not being used in younger generations, what does the long-term projection of Twitter look like? Or any social media, for that matter?
In order for a social media network to be sustainable, younger audiences must perpetuate the trend by using the media throughout their teens and continuing use into adulthood. Both Myspace and Facebook launched in markets reaching a late-teen and early twenty-something demographic, then spread outward to older and younger audiences. But Myspace and Facebook are relatively new themselves; both started within the decade. And how can we really predict the future of Twitter when we have yet to gauge the long-term effect of other social media?
Sh*t My Dad Says
I have to admit that when I began to write today’s post, I was a bit stumped. I wanted to blog about the true power of social media and how it could catapult seemingly random people, events, or trends to overnight success, but I couldn’t find that single best example to illustrate my point. Luckily, my oldest daughter was home for Easter, and she did not fail me. I always knew that paying for her eight years of college would someday reap big returns.
The Idea
She directed me to a Twitter page with the unlikely name of Sh*t My Dad Says. Once there, I was able to read the many words of wisdom spoken by 74-year-old Sam Halpern as they have been faithfully recorded by his n’er-do-well 29-year-old son, Justin. The curmudgeonly dad says things like, "A parent's only as good as their dumbest kid. If one wins a Nobel Prize but the other gets robbed by a hooker, you failed," and, "I didn't say you were ugly. I said your girlfriend is better looking than you, and standing next to her, you look ugly." The son Tweets these pearls verbatim to the rest of the world.
The Content
I read through several pages of the Tweets, and I have to admit that I was very amused. As you can probably tell from the title, Sam Halpern’s language tends toward the raw side of the spectrum, but if you don’t let the word choice get in your way, the man is genuinely funny. And his son’s idea to share these observations via Twitter was nothing short of brilliant, despite his father’s comments to the contrary, comments such as “you don't know sh*t, and you're not sh*t. Don't take that the wrong way, that was meant to cheer you up.”
The Power of Social Media
Oh, I was about to forget to tell you about the power of social media. It has been less than a year since that very first tweet. During the initial month, Justin gained 250,000 followers. Now over 1,200,000 followers have signed up for his Tweets, including about 100 who joined while I was writing this post. He has a Facebook page called Sh*t My Dad Says that boasts over 150,000 fans, many of whom seem to like to share the sh*t that their own dads say, and he even has the dubious honor of a knock-off Facebook page with another 35,000 followers.
The Book
He posts frequently on his popular blog, Sh*t My Dad Says. He has a website called Sh*t My Dad Says. He has compiled all of his father’s sayings into a book called Sh*t My Dad Says, which ranks #64 at Amazon.com based solely on pre-orders (the book does not come out until May 10). And then there is the CBS television pilot, which will feature none other than William Shatner in the role of that wise old philosopher, Sam Halpern, and which will assumably be called something other than Sh*t My Dad Says.
So there you have the power of social media. An unemployed entrepreneur conceived of an idea, branded it, marketed it, and once it gained critical mass, stood back and watched it all happen. Justin Halpern made it look easy. Or, as his father put it, "Oh please, you practically invented lazy. People should have to call you and ask for the rights to lazy before they use it."
Proposed Facebook Privacy Changes Raise Eyebrows
Facebook recently announced proposed changes to its privacy policy that have caused a stir among privacy advocates. The proposed changes would allow Facebook to share more of its users’ data with third party sites without obtaining explicit permission or approval from members.
A draft of the new privacy policy can be found here, but I found the redline version, which highlights deletions and additions, to be more helpful in identifying the changes. One of the most controversial changes is in regards to information Facebook shares with third parties. Per the terms of the proposed policy:
In order to provide you with useful social experiences off of Facebook, we occasionally need to provide General Information about you to pre-approved third party websites and applications that use Platform at the time you visit them (if you are still logged in to Facebook). Similarly, when one of your friends visits a pre-approved website or application, it will receive General Information about you so you and your friend can be connected on that website as well (if you also have an account with that website). In these cases we require these websites and applications to go through an approval process, and to enter into separate agreements designed to protect your privacy.
What Does This Mean?
Eric Eldon does a great job analyzing the various changes to Facebook’s privacy policy and he refers to the above change as “potentially a very big deal.” What concerns critics the most is that this has the potential to become Facebook’s default option as users must “opt-out” in order to prevent their information from being shared. There are also concerns that the program is likely to expand beyond the initial 10 or so “pre-approved” sites that are partnering with Facebook.
How It Would Work
If you log into Facebook and subsequently opened another window to one of its partner sites, that other site would know you as a Facebook member and would present you with relevant information from your Facebook social network.
For example, if you were logged into Facebook and then accessed a music site to listen to a song, the music site would be able to tell you which of your friends also like that song and vice versa. Once again, this level of sharing would be offered on an “opt-out” basis which means your data will be shared unless you take the time to tell them not to.
Letting the People Have Their Say
It should be noted that these changes are currently in the proposed stage. Facebook gave users until 12 a.m. (Pacific time) on Friday, March 2nd to voice their opinions on the proposal. As a proponent of internet privacy, I opposed the changes. Like other critics, I would like to see third party information sharing offered as an “opt-in” rather than an “opt-out” option. But even though the official deadline to respond has passed, it’s not too late to let Facebook executives know how you feel. If you’d like your “private” profile information to remain so, write the powers-that-be and let them know your opinion.
Friday, April 2, 2010
The Social Media Avalanche
One of my most favorite things in the world is cotton candy. When I take my kids to Chuck E. Cheese the first thing I do is distract them with handfuls of tokens. When they go off to play skee-ball, I stealthily buy a big bag of sweet, glorious pink cotton candy and eat it in peace. The way I see it, cotton candy is like underwear - I don't want to share either one.
The inevitability though is my complete and total lack of control in stopping half-way through the bag. My stomach plainly says, "Chris, you need to stop now," while my head says, "Let's see if we can finish the bag." Cotton candy, as Martha Stewart might say, is a "good thing," at least in smaller, manageable doses.
Over the years, I have found that many things are filled with cotton candy-styled awesomeness, including beer, live Sunday afternoon Bowling on ESPN, and social media. Like cotton candy, all are really incredible yet best enjoyed in small, manageable doses.
Options, Options, and a Few More Options
Just the other day I was playing on my Facebook when my eye happened to spot a link with an unusual title - something like Klurf, Shooff or Mlipr. In a rare moment, I channeled the crotchety ways of my long-dead grandfather and wondered, "What's the deal with all these stupidly named social media Web sites? ...They're everywhere!"
I opened up a new tab in my browser, went to Google and typed something about there being too many social media sites. Much to my delight, I found an equally crotchety fellow who had written an article called "Too Many Social Networking Sites Out There." While I completely disagreed with his assessment of Twitter, I really found what I was looking for - not from his writing, but from the technology powering his blog.
I clicked on the "SHARE" button on the navigation across the top of the blog. To my surprise, a list of sharing options popped up.
Not one or two options.
Not three or four options.
I was presented with a list of 263 OPTIONS - everything from the familiar: Facebook and Twitter; to the semi-familiar: Orkut and Digg; to the "really?!?!:" Fwisp, Plurk, and Mister Wong.
In fact - here's a graphic of all of them.
I don't care how much anyone loves social media; if people are having to figure out one of 263 options (of anything) it's probably too much.
Social Media is 2010's Version of Cable TV
I can bet that most of us have seen a giant list - like the one above with tiny little logos - like this before. In fact, if you still check your mailbox every week, more than likely you get some sort of cable advertisement from Comcast or AT&T that has an information graphic on it listing all the channels you get if you subscribe to their service.
After much cotton candy-fueled deliberation, it finally dawned on me that social media sites are patterning their propagation and consumption very much after our modern-day television.
Once upon a time, people turned on the television set to a limited number of stations - outside of the "Big Three" networks, there wasn't much else. Last year, when I signed up for AT&T U-Verse they had to give me a 12-page foldout brochure to help me get acquainted with my channel listings. Truth be told, I've had U-Verse for nearly a year; the only stations I know by heart are the networks, ESPN and the ones my kids watch.
Social media is very similar: there are places like Facebook and Twitter that I (as well as countless millions) flock to every day. If there was a Nielsen's rating for social media, those two sites would be near the top.
Then there are other sites like Tumblr and Flickr which I go to once or twice a week. On my cable box, their equivalent is Food Network and VH1.
Admittedly, I am paying for channels that I didn't even know I had - and often wonder who watches programming on them and why. In the realm of social media, I am still scratching my head in regards to purpose of Fwisp and Plurk.
Basically, television and social media are not only similar in the massive dearth of channels, sites and content; but also in how the "players" are separated into the "big boys," the one's with a legitimate audience, and the niche pretenders.
Of course, where social media differs from television is that while there are numerous niche cable channels, they usually have intuitive names. If I see a channel called "Game Show Network," I don't have to put my rocket science degree to use in determining that the station shows game shows. When I see names of social media sites like ZooLoo and Sphinn, I not only have no clue what on earth I'm supposed to do with it - but I'm probably so busy on the "Big Three" that I won't even care.
So What Does This Mean?
I have no doubt that with every passing day, ever-improving technology will mean that new social media sites will spring up with the promise to do bigger, better and more exciting things. As more sites come online, it will not only be harder for users to figure out what they do, but how best to manage and integrate social media accounts - those with varying information types, interfaces, and purposes.
Perhaps one day Google will create an uber social media application where users could manage any and every social media account under their name from one single screen; or perhaps social media will continue to function much in the same way we interface with television - we pick what we like and pay no mind to the other stuff. I leave the floor open to you humble readers and the Comments link below.
In the meantime, I will sit back, enjoy a bag of cotton candy and wonder how long it will take for some industrious chap to say, "Hey, you know what cable television needs?...A Social Media channel."